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With turnkey management, Integral Hospitality will handle the day to day supervision of your hotel. All Integral tools will be at your team’s disposal. You choose the amount of involvement and reporting you would like to see. Let Integral start handling the nuts and bolts of your operation – so you can focus on more important things.

“Managing Your Portfolio, So You Can Build It”

– Complete Day-to-Day Supervision
– All Integral Tools Are Included
– Game Plan
– ILink
– Weekly Conference Calls
– Regular Property Visits
– Optional Accounting Services (Recommended)
– Semi-Annual Comprehensive Property Review
– Franchise Compliance Inspections
– Choose Your Level of Involvement

Arguably one of the most important tools offered by Integral is the Hotel Marketing Plan. This proactive, dynamic document allows IHS to ensure that effective marketing programs are ongoing at all times and to evaluate their effectiveness. This combined with weekly sales reporting allows for constant monitoring of marketing activities.

Quality activities lead to positive results, which can be measured in increased market share and revenue.

– Included in Turnkey Management
– Available as a stand alone service with Market Evaluation and Consultation
– Sales Blitz coordination

Integral’s Revenue Management Support ensures that each Hotel takes full advantage of all opportunities available through brand tools, like Hampton Inn’s REVMAX, IHG’s Revenue Management for Hire, and Best Available Rate programs. Integral’s Director of Revenue Management and E-Commerce will also assist with important tasks such as maintaining property information in major hotel database systems.

Property information is maintained in Brand Reservations Systems and the Global Distribution Systems, as well as responding to RFPs.

– Weekly monitoring of reports
– Weekly recommendations to General Managers
– Support in maintaining hotel information in databases
– RFP assistance

Integral uses the state-of-the-art M3 accounting system, which allows Owners and General Managers up to the minute access to financial data via the Internet. Revenue information and invoices are entered at the property every day. Financial statements and reports will be available to owners by email each month.

Financial information is critical to the operation of any business. Integral Hospitality sends reports by email instantly to owners in a timely manner each month. Each report is sent in Microsoft Word format for maximum compatibility. The layout of IHS’ statements provides detailed information to help the management team an downers dissect performance. This data is compared against the road map of the annual budget.

– State-of-the-art M3 accounting system
– Internet based
– Up to the minute financials
– Performance monitoring against budget and previous year

Fielding the best team possible is critical. Integral’s in-house recruiting and screening process drills down to the right candidate in the right position. Our unique online database of qualified General Manager candidates keeps position openings to a minimum length of time. We are always thinking ahead to that next placement.

The Integral candidate database allows IHS and its clients to always have the best General Manager candidates available for selection.

– Job opening postings on hospitality career sites for recruiting
– Online, scored screenings of potential candidates
– Minimum of three tiered interview system
– Background checks that allow references to rate the candidate

Excellent customer service is your most important offensive weapon. Our GM, AGM, and Team development and training programs help to grow candidates from inside our system, while equipping them to provide the best guest experience available. Knowledge and training powers quality service.

Each hotel is responsible for programs that build team member involvement for not only customer satisfaction, but also for work place satisfaction. Semi-annual Team Member Opinion Surveys allow for the measurement of this goal.

– Human resource tools and solutions
– Internal GM, AGM, and Team development and training
– Regular measurement of work place satisfaction

A hotel franchise is a huge investment. Maximizing the return from that investment is critical to your success. Integral is an expert at making sure that relationship is a smooth one. Integral is experienced with several major brands and is a recommended management company for Hampton Inn Hotels.

Te ensure your hotel franchise is a pleasant experience, Integral sets up daily monitoring and mock inspections so that your next franchise visit finds you in good standing.

– Monitoring of brand standards
– Complete franchise audits
– Periodic mock franchise inspections & guidance
– Support for all brand programs
– Recommended Hampton management company