The owners of the Hampton Inn & Suites Conroe TX first contacted Integral in late 2013 to discuss the idea of third-party management. They were beginning to consider stepping away from the day to day operations of the hotel in order to begin enjoying the life they had built for themselves. Up to this point they had run all operations of their property that opened in 2009, and even held down the General Manager position. In the end, they decided to bring an outside General Manager on board and stay involved with the property and table the decision to turn over the reins until a later time.
The discussion was revisited in 2014, but it wasn’t until October 2015 that they decided it was time for them to move forward with their plans. Integral began management of the 105 room hotel in November with the installation of a local General Manager who was already up to speed on the market. The initial transition and regularly scheduled visits to the property generated a detailed action plan for the GM and staff to carry out to address all opportunities for improvement and implementation of Integral systems. The Integral Operations Team monitors operations reports daily to keep an eye on the progress of the hotel. Additionally, daily phone calls and correspondence are an ongoing part of the leadership of the staff by the Director of Operations. The owners now have the peace of mind that the property is being carefully looked after and they can relax and concentrate on themselves.
Many owners can benefit from the interaction of Integral management in the lives of their properties, and can rest assured that the operations are being guided daily. Integral is proud to provide this level of comfort and honored to be a part of making owners’ lives more fulfilling.
Let Integral bring peace of mind to your daily operations.
Category: Success Stories